SARATOGA SPRINGS, NY – Saratoga Hospital has named Noelle Smassanow, RNC-OB, IBCLC, the Service Excellence Star of the Month for December and Maura Russo, RN, Service Excellence Star for January.
Smassanow, of Ballston Spa, is a nurse in the hospital’s William J. Hickey Women’s Health Services unit and has been with Saratoga Hospital for over 30 years. She was recognized for her efforts to help new mothers with breastfeeding and to promote the skin-to-skin contact that leads to successful mother-baby bonding.
Russo, of Saratoga Springs, joined Saratoga Hospital in 2011 and works in medical-surgical and orthopedic units. She was recognized for making each patient feel as though they are the only one she is caring for.
The Service Excellence Star of the Month program recognizes employees and volunteers who go above and beyond the call of duty to provide great service to hospital patients, visitors and staff.
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