Policies, Notices, & Terms

Policy on Fraud, Waste, and Abuse in Federal Healthcare Programs
Saratoga Hospital’s policy, written in accordance with Federal Section 6032 of the Deficit Reduction Act of 2005, effective January 1, 2007, requiring entities such as Saratoga Hospital that receive Medicaid funds in excess of $5 million annually to establish written policies providing detailed information about fraud, waste, and abuse in Federal health care programs.

Click to download more detailed information: Preventing and Reporting Fraud, Waste and Abuse in Federal Healthcare Programs.  Employees, contractors, and agents should refer to the Administrative Policy Manual.

The Joint Commission Public Notice
In keeping with our commitment to providing the highest quality care in a safe environment, Saratoga Hospital voluntarily participates in The Joint Commission’s (TJC) accreditation process. TJC regularly conducts accreditation surveys of organizations to determine whether they comply with nationally established standards on quality, safety-of-care issues, and the safety of the environment in which care is provided.

If your concerns remain unaddressed, you may contact TJC at:
1-800-994-6610 or complaint@jointcommission.org

Non Discrimination Policy Notice
The Saratoga Hospital complies with applicable Federal and NYS civil rights laws and does not discriminate on the basis of race, color, national origin, religion or creed, sex or sexual orientation, age, disability, marital status, military status or source of payment.

Click here to view policy.

Communication and Language Barriers
We provide free aids and service to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters; and
  • For hearing impaired individuals, who need to speak with their own contacts, a telephone device for the deaf (TDD) is available for use at the switchboard operators desk or through Pastoral Care Services.
  • Written information in other formats (large print, audio, accessible electronic formats and other formats),

We also provide free language services to people whose preferred language is not English, such as:

  • Qualified interpreters; and
  • Information written in other languages.
    • Language Line Services:
      • Routine Request: 1-800-774-4344
      • Emergency Call: 1-800-523-1786

Grievance Process
Saratoga Hospital:   If you believe that we have failed to provide these services of discriminated in another way on the basis of race, color, national origin, religion or creed, sex or sexual orientation, age, disability, marital status, military status or source of payment, you can file a grievance with the Director of Pastoral Care, at 518-580-2628.

Outside Agency:  You can also file a grievance in person or by mail, fax or email. If you need help filing a grievance with our Director of Pastoral is available to assist you.  You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically thru the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue SW

Room 509F, HHH Building

Washington, DC 20201

This statement is in accordance with the provision of title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, The Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80,84, and 91, and the final regulations for Section 1557, The Nondiscrimination Provision of the Affordable Care Act.



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